Customer Testimonials - 4
Misti, I called the QCA (800) number. Got to a tech by the name of Bob. He said he knows who you are. Bob knew what a filter housing was. He didn't assume it was a filter element or cartridge. He didn't ask twice what pool or what it was I needed. I placed my order through Bob. Deals done. Thanks for your speedy knee-jerk reactions.
Bob called me yesterday afternoon, probably within an hour of my email to you...thanks for the quick response! After speaking with him and walking me through some tests with the hot tub, he determined the problem was the heater. He is sending me a new heater and I'm sending back the old one.